Marketing Questions and Answers

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1- Marketing concept earns the Profit with?
A.Customer satisfaction of Bank
B.Staff
C.Product
D.Building
E.ATM

Answer - A (Customer satisfaction of Bank)
2- Which is customer and society-oriented concept of marketing?
A.Production concept of marketing
B.Social marketing concept
C.Product concept
D.Marketing concept
E.Selling Concept
Answer - B (Social marketing concept)
3- Which is the pillar of marketing concept?
A.Financial planning and control
B.Customer orientation
C.Plant
D.Fixed Cost
E.Sales
Answer - B (Customer orientation)
4- Which is not the pillar of marketing concept?
A.Integrated management with marketing fulcrum
B.Cost
C.Customer satisfaction
D.Welfare of customer
E.All of these
Answer - B (Cost)
5- Which is the base/rule of Customer-orientation?
A.Customer is a king of market
B.Staff is a king
C.Profit is aim
D.Goal
E.Programme
Answer - A (Customer is a king of market)
6- Which is/are marketing activities?
A.Product Planning and Pricing
B.Pricing
C.Transportation
D.All of these
E.None of these
Answer - D (All of these)
7- CRM stand for
A.Central Role Money
B.Customer Relationship Management
C.Customer Rate Money
D.All of these
E.None of these
Answer - B (Customer Relationship Management)
8- Customerisation means
A.Promotion
B.Goods offer on various conditions
C.Customer-orientation and Coordination of marketing activities to achieve the organisation’s performance objectives
D.Sales
E.Relation
Answer - B (Goods offer on various conditions)
9- Which is customer information?
A.Purchasing Priority
B.Like-dislike
C.Customer’s Income
D.Customer’s Age
E.All of these
Answer - E (All of these)
10- Which is/are causes (es) of increasing importance of marketing concept?
A.Population growth
B.Legal Protection to consumers
C.Technological Change
D.Credit and Loan facilities
E.All of these
Answer - E (All of these)